Please read these Terms of Service ("Terms") carefully before using any mobile application developed or published by Oleg Sentev ("Developer"), including but not limited to applications distributed under the Shentsoft brand (each, an "App" and collectively, "Developer Apps"). By downloading, installing, or using any App, you agree to be bound by these Terms. If you do not agree, please do not use the App.
By accessing or using any Developer App, you confirm that:
If you do not meet these conditions, you must not use the App.
Developer Apps are AI-powered mobile applications that enable users to identify or analyze items by submitting images for automated analysis. Depending on the specific App, outputs may include:
PLEASE READ THIS SECTION CAREFULLY. IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS.
You expressly acknowledge and agree that:
You assume full responsibility for any decisions made based on the App's outputs. For any consequential decision, you must consult a qualified, licensed professional in the relevant field.
The Developer expressly disclaims all responsibility for any financial or legal consequences resulting from reliance on AI-generated outputs.
AI-based image recognition is a rapidly evolving technology. Results may vary significantly based on image quality, lighting conditions, image angle, the complexity of the item, and the current state of the underlying AI models. The Developer makes no representation that the accuracy or capability of any App will remain constant over time, and reserves the right to update, modify, or replace the underlying AI models at any time.
No Third-Party Reliance. The App's outputs are intended solely for the individual user who submitted the image for analysis. The Developer expressly disclaims any liability to third parties who may receive, rely upon, or otherwise use AI-generated outputs — whether through screenshots, copies, verbal representations, or any other means — without the Developer's express written consent. No third party shall have any right to rely on any output of the App for any purpose whatsoever.
An App may offer a free tier that includes a limited number of scans per day and access to basic identification results at no charge. The specific limits of the free tier may vary by App and may change at the Developer's discretion.
A premium subscription may unlock unlimited scans and access to all detailed analysis sections. Subscription options may include:
New subscribers may be offered a free trial before the first billing period begins. If you do not cancel before the trial ends, you will be charged the applicable subscription fee. Only one free trial per user account is permitted.
Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the renewal date. Renewal charges will be applied to the payment method associated with your App Store or Google Play account. Deleting the App does not cancel your subscription.
You may cancel your subscription at any time through your Apple App Store or Google Play Store account settings. Cancellation takes effect at the end of the current billing period — access to premium features will continue until then. We do not offer partial refunds for unused portions of a subscription period.
All payments are processed exclusively by Apple Inc. (App Store) or Google LLC (Google Play). The Developer does not process payments directly, does not store payment details, cannot issue refunds directly, and cannot override platform billing systems. Refunds are governed solely by the refund policies of the applicable platform.
For billing support:
The Developer reserves the right to modify subscription pricing, features, or availability at any time in compliance with platform rules.
If you are a consumer located in the European Union, you have the right to withdraw from the agreement for the purchase of digital content without charge and without giving any reason within fourteen (14) days from the date of the agreement. However, the withdrawal right does not apply once the performance of the digital content has begun with your prior express consent and your acknowledgment that you will thereby lose your right of withdrawal.
BY STARTING YOUR SUBSCRIPTION OR FREE TRIAL, YOU EXPRESSLY CONSENT TO THE IMMEDIATE PERFORMANCE OF THE AGREEMENT AND ACKNOWLEDGE THAT YOU WILL LOSE YOUR RIGHT OF WITHDRAWAL ONCE YOUR PURCHASE IS VALIDATED AND ACCESS TO PREMIUM FEATURES IS DELIVERED TO YOU. Therefore, you will not be eligible for a refund unless the digital content is defective. This does not affect any mandatory consumer rights you may have under applicable EU Member State law.
By using the App, you may receive push notifications related to your subscription status, App updates, and service announcements. You can opt out of non-essential push notifications at any time through your device's notification settings or within the App's settings. Disabling notifications does not affect your ability to use the App's core features. We do not send unsolicited marketing communications without your prior consent, and any such communications will comply with applicable laws including CAN-SPAM (US) and the Privacy and Electronic Communications Regulations (UK/EU).
The App requires access to your device's camera and photo library solely to enable the item scanning and identification feature. Specifically:
For full details on how your data is handled, please refer to our Privacy Policy at: https://shentsoft.com/legal/privacy
You retain full ownership of images you upload. By submitting content, you grant the Developer a limited, non-exclusive, royalty-free license to process such content solely for the purpose of providing the App's identification functionality.
You represent and warrant that:
Images submitted through the App are processed exclusively to generate identification results for you. We do not use your submitted images to train, fine-tune, or improve AI models without your explicit prior consent.
AI-Generated Output Ownership. AI-generated outputs (including identification results, descriptions, and estimated values) are provided for your personal informational use only. The Developer does not claim ownership of AI-generated outputs delivered to you. However, the Developer does not guarantee the exclusivity, uniqueness, or originality of any AI-generated output, and similar or identical outputs may be generated for other users submitting similar images. AI-generated outputs do not constitute original works of authorship and may not be eligible for intellectual property protection. You may not represent AI-generated outputs as professional assessments, certified evaluations, or expert opinions.
The Developer does not monitor or review uploaded images and is not responsible for user-submitted content, except as required by law.
You agree not to use the App to:
Violation of these restrictions may result in immediate termination of your access to the App and appropriate legal action.
All content within the App — including but not limited to the App's design, layout, graphics, text, AI models, software, and branding — is owned by or licensed to the Developer and is protected by copyright, trademark, and other applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to use the App on your personal device for personal, non-commercial use only. You may not:
Any breach of these Intellectual Property Rights will constitute a material breach of these Terms and your right to use the App will terminate immediately.
The Developer reserves the right, but not the obligation, to:
There may be information in the App that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other information. The Developer reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time, without prior notice.
The App is not directed to individuals under the age of 16. We do not knowingly collect personal information from anyone under 16. If you are under 16, you must not use the App.
In compliance with the Children's Online Privacy Protection Act (COPPA) and its implementing regulations:
If you are a parent or guardian and believe your child under 16 has used the App or provided personal data without your consent, please contact us immediately at support@shentsoft.com. We will promptly investigate and delete any such information.
For EU/EEA users: the applicable minimum age under GDPR is 16 (or such lower age as permitted by the applicable EU Member State law, but no lower than 13). Our global minimum of 16 meets or exceeds this requirement in all EU/EEA Member States.
The Developer makes no guarantee that the App will correctly identify, classify, or assess any item or subject. AI technology is inherently imperfect, and results will vary.
THE DEVELOPER EXPRESSLY DISCLAIMS ANY WARRANTY OF NON-INFRINGEMENT. No warranty is made that the App, its outputs, or any AI-generated content does not infringe the intellectual property rights, privacy rights, or other proprietary rights of any third party. The Developer makes no representation that use of the App or reliance on its outputs will not give rise to claims by third parties.
This limitation applies regardless of the legal theory under which damages are sought (contract, tort, strict liability, or otherwise), even if the Developer has been advised of the possibility of such damages.
In no event shall the Developer's total liability to you exceed the greater of: (a) the amount you have actually paid to the Developer in the twelve (12) months immediately preceding the claim; or (b) USD $10 (or the equivalent in local currency at the time of the claim). You acknowledge that this limitation is reasonable and forms an essential basis of the agreement between you and the Developer.
Note for EU/EEA users: To the extent that applicable EU law (including GDPR Article 82) grants you a non-waivable right to compensation for damages, the above cap does not apply to such claims.
You agree to indemnify, defend, and hold harmless the Developer and its affiliates, employees, contractors, agents, and third-party service providers (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, settlement amounts, and judgments (including reasonable legal fees) arising from or related to:
This indemnification obligation survives termination of your use of the App. The Developer reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify the Indemnified Parties. You agree to cooperate fully with the Developer in the defense of any such claim, including providing access to relevant information, documents, or testimony that may assist in the defense.
The Developer shall not be liable for any delay or failure in performance resulting from causes beyond reasonable control, including but not limited to: internet or network failures, cloud provider outages, AI service disruptions, acts of God, governmental actions, war, terrorism, civil unrest, natural disasters, or other events outside the Developer's reasonable control.
The App is distributed through the Apple App Store and Google Play Store, and payments are processed through those platforms. Your use of those services is also governed by their respective terms and privacy policies. The Developer is not responsible for the practices of Apple or Google.
Developer Apps may use third-party services that have their own Terms and Conditions. Links to third-party service providers used by the Apps:
The Developer is not responsible for the practices, content, or data handling of these third-party services.
The App relies on third-party AI models and SDKs that may be updated, replaced, or discontinued by their providers. Such changes may affect the App's functionality, accuracy, or availability without notice from the Developer.
Please be aware that the Developer strongly advises against jailbreaking or rooting your phone. Such actions could expose your phone to malware, compromise your phone's security features, and may result in the App not functioning correctly or at all.
You acknowledge and agree that:
You acknowledge and agree that:
The Developer will maintain certain data that you transmit to the App for the purpose of managing the performance of the App, as well as data relating to your use of the App. Although the Developer performs routine data security measures, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the App.
You agree that the Developer shall have no liability to you for any loss or corruption of any such data arising from your own actions or third-party causes outside the Developer's reasonable control, and you hereby waive any right of action against the Developer arising from any such loss or corruption of such data, except to the extent such loss results from the Developer's gross negligence, willful misconduct, or as required by applicable law including GDPR.
Using the App, sending emails, and completing in-app forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications the Developer provides to you electronically satisfy any legal requirement that such communication be in writing.
You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed via the App. You hereby waive any rights or requirements under any statutes, regulations, rules, or other laws in any jurisdiction that require an original signature or delivery or retention of non-electronic records, to the extent permitted by applicable mandatory law in your jurisdiction.
The Developer reserves the right to:
When Terms are updated, the revised date at the top of this document will reflect the change. For material changes to these Terms, we will seek your affirmative consent via an in-app dialog before the changes take effect. If you do not consent, you may continue under the previous Terms until your current billing period ends, after which you must stop using the App if you do not accept the updated Terms. For non-material changes, your continued use of the App after the update constitutes your acceptance of the updated Terms.
We cannot guarantee the App will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that the Developer has no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the App during any downtime or discontinuance of the App.
The Developer may suspend or terminate your access to the App at any time, without prior notice, if you violate these Terms, engage in fraudulent or illegal activity through the App, or abuse the service in a manner that harms other users or the App's operation.
If the Developer terminates or suspends your access for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. The Developer reserves the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.
Upon termination, your right to use the App ceases immediately. Provisions that by their nature should survive termination — including disclaimers, limitations of liability, indemnification, and governing law — will remain in effect.
These Terms shall be governed by and construed in accordance with the laws of the State of Israel, including the Privacy Protection Law 5741-1981 and its regulations, without regard to its conflict of law provisions.
For users in other jurisdictions, additional mandatory local laws may apply — including the GDPR for EU/EEA/UK users, the UK GDPR, applicable US state privacy laws, and any other mandatory consumer protection legislation in your jurisdiction. Nothing in this clause is intended to waive any rights you have under those laws.
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a "Dispute"), the parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating any formal legal proceedings. Such informal negotiations commence upon written notice from one party to the other party sent to the email address provided in Section 25.
If informal negotiations fail, any disputes arising out of or in connection with these Terms or your use of the App shall be subject to the exclusive jurisdiction of the competent courts located in Israel. You agree to submit to the personal jurisdiction of those courts.
Any dispute shall be limited to the Dispute between the Developer and you individually. To the full extent permitted by law: (a) no arbitration or proceeding shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be resolved on a class-action basis or to utilize class-action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. Note: This clause may not apply to EU users to the extent prohibited by applicable EU consumer law.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with the Privacy Policy (available at https://shentsoft.com/legal/privacy) and any applicable App-Specific Addendum, constitute the entire agreement between you and the Developer regarding your use of the App and supersede any prior agreements or understandings, whether written or oral.
Waiver: The Developer's failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.
Assignment: The Developer may assign any or all of its rights and obligations under these Terms to others at any time without restriction. You may not assign your rights under these Terms without the Developer's prior written consent.
No Joint Venture: There is no joint venture, partnership, employment, or agency relationship created between you and the Developer as a result of these Terms or use of the App.
Construction: These Terms shall not be construed against the Developer by virtue of having drafted them. You hereby waive any defenses you may have based on the electronic form of these Terms.
If you have any questions, concerns, or feedback regarding these Terms, please contact:
We aim to respond to general inquiries within 5 business days. Privacy-related requests (including data access, deletion, or correction) are handled pursuant to our Privacy Policy and will be responded to within 30 days as required by applicable law.